Resume
Experience
Fetch
Lead UX Researcher
2021-Present
Helped lead qualitative and quantitative UX research across all phases of the product lifecycle. Methodologies used include surveys, interviews, unmoderated usability studies, data analysis (via SQL, Python, various stat. software, etc...). Throughout this, worked closely with PMs, designers, and other stakeholders.
Synthesized research to help develop a common-understanding of current and aspirational end-users via personas, journey mapping, etc...
Created and led a cross-functional, company-wide research symposium.
3M
Lead Human-Computer Interaction Specialist
2019-2021
Through diverse research methods including foundational interviews, usability studies, ethnography, and more, I've helped lead the work defining the future UX of VAS.
In this role, I also performed wireframing and prototyping work using tools such as Adobe XD and Axure.
User Experience Research Intern
2018
I led a multi-method exploration of the relationship that young people (Generation Z, in particular) have with digital maps. I actively collaborated with stakeholders to maximize the actionable impact of the work and make sure important questions were being answered.
Wikimedia Foundation
Research Intern
2017
I led a study analyzing the potential value that structured content in Wikidata can provide to downstream applications (e.g. Wikipedia and Google Search). I collaborated closely with domain experts to solve many challenging problems in the novel problem space. The role required a unique balance of collaboration and independent critical thinking.
Other
I've had a number of other roles over the past years, including a contract research role at Wikimedia Deutschland and a stint of 3 internships at Intel in roles ranging from application development to systems programming.
Education
University of Minnesota
PhD/Masters in Computer Science
July 2019 (PhD)
December 2016 (Masters)
Advisor: Dr. Loren Terveen
I focused my research work within the fields of human-computer interaction and peer production, studying communities including Wikipedia, Wikidata, Snapchat, and OpenStreetMap. Projects resulted in 6 peer-reviewed conference publications, 3 of which I led. 5 publications were to high-impact, top-tier human-computer interaction conferences.
GPA: 3.889
University of Minnesota
BS with High Distinction in Computer Science, Minor in Mathematics
GPA: 3.957
May 2014
Research Methods
Interviews
Surveys
Usability studies
Statistical data analysis
Ethnography
Programming Languages
Python
HTML
R
Java
SQL
And more!
Other
Agile
Microsoft and Google software ecosystems
Scrum
Jupyter Notebooks